The Victim's Pledge

The role of the PCC is to be the voice of the people and hold the police to account. PCC’s also have a key role in relation to victims of crime receiving the best possible support. Therefore, Gloucestershire Police and Crime Commissioner, Martin Surl, will endeavour to ensure that:

  • All victims receive timely information on the progress of their case (through a contact agreement), the trial and its outcome where appropriate
  • Where appropriate, victims are given the opportunity to make a victim personal statement to explain the impact of the crime for them
  • All crimes are recorded correctly without unjustified delay
  • Victim Services are commissioned and overseen by the OPCC
  • All vulnerable and intimidated victims, victims of the most serious crimes and persistently targeted victims will be provided with enhanced support
  • Victims are offered access to restorative justice through Restorative Gloucestershire if appropriate
  • All statutory agencies adhere to the legal entitlement of victims with OPCC championing compliance
  • All victims of crime are offered appropriate support from local services such as Victim Support
  • Victims get help to seek financial compensation through the Criminal Injuries Compensation Authority (CICA) if appropriate
  • Victims and witnesses will have a voice and a simple and effective complaints procedure in order to continuously improve service
Victims Pledge 2021
Martin Surl has outlined a Victim’s Pledge

If you would like more information about the Police and Crime Commissioner’s commitment to supporting victims of crime, email  or phone on 01452 754323. You can also visit our website


The Commissioner’s Fund

Here in Gloucestershire, PCC Martin Surl allocates 1% of the overall policing budget to the Commissioner’s Fund, which supports county-based projects that deliver one or more of our priorities. Our aim is to work directly with communities to make Gloucestershire safer.

About the fund

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