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Publication Scheme

Obtaining information

The Freedom of Information Act provides two main instruments through which the release of information is achieved:

  • creating and maintaining a 'publication scheme'. The purpose of this is to make available a significant proportion of disclosable information routinely available and accessible without waiting for it to be requested. Wherever possible this information will be available on the Commissioner’s website, free of charge
  • providing a general right of access to all types of recorded information held by public authorities. Under the terms of the Act, public authorities are required to respond (subject to a range of exemptions) to any individual or organisation anywhere in the world that makes an individual request for information

Requests for information must be in writing and can be made to:

Office of the Police and Crime Commissioner for Gloucestershire
1 Waterwells Drive

Please include the following details to enable us to process your request as quickly as possible:

  • a name and address – this may be an e-mail address – for the reply
  • a clear description of the information you would like to access

Click here to read about the ICO charter for responsible Freedom of Information requests.

Police and Crime Commissioners

The Police and Crime Commissioner for Gloucestershire is directly elected to hold their Police Force to account for the delivery of an effective and efficient policing service. The Police and Crime Commissioner and their Office is a public authority.

The Freedom of Information Act places a duty on public authorities to adopt, implement, operate and maintain a publication scheme.

We are committed to delivering an open and transparent service whenever possible and it is our intention to publish information in our Publication Scheme that the public have an interest in viewing. However, as we are committed to protecting the communities we serve, preventing and detecting crime, certain information should not be disclosed. Information concerning ongoing investigations, investigative methods, intelligence and the use of related operational techniques must be protected. They are central to the maintenance of a safe and just society.

Consequently we will apply reasonable consideration of the exemptions afforded under the Freedom of Information Act, particularly; Section 30 Investigation and proceedings conducted by public authorities, Section 31 Law enforcement and Section 41 Information provided in confidence.

We are obliged to publish certain classes of information that have been agreed with the Information Commissioner's Office (ICO) and provide a detailed guide as to how the published information may be accessed and whether a fee is charged. In addition, the Elected Local Policing Bodies (Specified Information) Order 2011 sets out statutory requirements for the publication of specific information by the Office of the Police and Crime Commissioner.

The Office of the Police and Crime Commissioner for Gloucestershire will publish all required information on its website.

More information on the 'model publication scheme' can be found here.

Charging for publications

All information available on the website is free of charge: there is no charge made by us although the user will, of course, have to meet any charges made by their Internet service provider and/or telephone service as well as any personal costs for printing, photocopying etc. For those without access to the Internet, we will provide a single printout of an individual publication, as shown on the website, free of charge from the above contact address.

Requests for multiple copies of publications or multiple printouts from our website or for copies of archived material no longer available on the website will attract a charge. The cost will be restricted to 10% of the reasonable marginal costs of complying with the request, together with photocopying costs (currently 10p per sheet) and postage. We will let you know the cost when we receive your request. The charge will be payable in advance. Where the information is available via the website but a value-added service is requested using that information, a charge will be made.

We will supply a single leaflet, booklet or periodical published by the Office of the Police and Crime Commissioner for Gloucestershire without charge.

Complaints about the publication scheme

If you think we have not supplied information in accordance with our publication scheme, then you should write, in the first instance, to:

Office of the Police and Crime Commissioner for Gloucestershire
1 Waterwells Drive
Telephone: 01452 754348

We aim to deal with your complaint as quickly as practicably possible. If you are dissatisfied with the response you can ask for the matter to be internally reviewed.

If, after the internal review, you remain dissatisfied then you can complain to the Information Commissioner's Office (ICO) at:
Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Review of the publication scheme

We will review and update our publication scheme in line with ICO (Information Commissioner's Office) guidance.

Availability of this scheme in other languages and formats

You can obtain a copy of this scheme in large print and audio on request to the Office of the Police and Crime Commissioner. If you require and request a copy of this document in a language other than English, the Office of the Police and Crime Commissioner will do its utmost to provide you with the translated document in practicable time-scales.

Copyright material of the Office of the Police and Crime Commissioner

Different bodies might own the copyright of some material contained in our publication scheme. Our rights to hold and use such material do not extend to others. You must obtain authorisation from the copyright holder concerned if you wish to copy or reproduce such material.

Material that the Commissioner owns the copyright to can be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organisation. This is subject to the material being reproduced accurately and not being used in a misleading context. If you copy any of the information available through this scheme or distribute it to others or republish it, you must identify the source of material and acknowledge its copyright status. The Police and Crime Commissioner for Gloucestershire’s logo is also copyrighted and may not be reproduced other than as it appears on copied material.

Data Protection 

Requests for personal information

Under the Data Protection Act 1998, you already have a statutory right to have access to personal data we hold about you on computer or in a structured manual file (i.e. on paper). You also have the right to expect us, as the data controller, to ensure that data is:

  • processed fairly and lawfully
  • obtained for specific and lawful purposes
  • adequate, relevant and not excessive
  • accurate and where necessary kept up to date
  • not kept for longer than is necessary
  • processed in accordance with the rights of the data subject
  • kept secure
  • not transferred abroad unless to countries with adequate date protections laws

For the purposes of the 1998 Act, “personal data” is information that relates to a living identifiable person. The person or organisation who controls the purpose and manner in which data is processed is the “data controller”. More information on the Data Protection Act can be found on the website of the Information Commissioner's Office (ICO) or from the address given below:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

We obtain, use and disclose personal information for the provision of services to support the Police and Crime Commissioner, which includes:

  • staff administration, occupational health and welfare
  • training
  • payroll & benefits management
  • research, including surveys
  • management of finance
  • public relations

In order to fulfil these we will hold, use and disclose information relating to a range of individuals including but not limited to interested members of the public and complainants. Details of staff, including volunteers, agents, temporary workers, casual workers and former or potential members of staff are also included.

We will handle personal information in accordance with the Data Protection Act 1998 and will only use appropriate personal information necessary to fulfil a particular purpose or purposes.

Personal information processed by us may be disclosed to a wide variety of recipients in any part of the world, where necessary, to achieve the purposes described above. This may include disclosures to:

  • other agencies including police forces, partner agencies working on crime reduction initiatives, criminal justice partners and providers of victims’ services
  • Publication Scheme Page 4 of 6
  • bodies or individuals working on our behalf such as IT contractors or survey organisations
  • other bodies or individuals where necessary to prevent harm to individuals or when required to by, or under any act or legislation, by any rule of law, and by court order

We may use your personal information to analyse our performance and effectiveness. It might be necessary for us, or third parties we deem appropriate and fully approved, to contact you and ask you to assist us in this analysis. This is in order that we gather information about the service we are providing to the public and use this to identify ways of improving that service wherever we can.

Information where the Office of the Police and Crime Commissioner for Gloucestershire is the Data Controller

Where we are the data controller, you are entitled to be told whether we hold data about you, and if we do:

  • to be given a description of the data in question
  • to be told for what purposes the data is processed
  • to be told the recipients, or classes of recipients, to whom the data is or may be disclosed

You are also entitled to a copy of the information with any unintelligible terms, acronyms or codes explained. You will also be given any information available to us on the source of the data. The data will be in its latest form.

You have a right to see information held about you and can request access to your own information in accordance with the Subject Access provisions of the Data Protection Act 1998.

If you want further information, or if you consider that a request by you for access to your personal data has not been dealt with properly, you may:

  • write to us at the address below seeking resolution of your complaint
  • contact the Information Commissioner's Office (ICO) which is appointed to consider such complaints

The Information Commissioner's Office is empowered to assess whether there has been a failure to comply with the 1998 Act. The ICO can issue enforcement proceedings if satisfied that there has been a contravention of the data protection principles.

The ICO can also recommend that you apply to court alleging a failure to comply with the subject access provisions of the 1998 Act. The court may make an order requiring Publication Scheme Page 5 of 6 compliance with those provisions, and may also award compensation for any damages you have suffered as well as any associated distress.


Office of the Police and Crime Commissioner for Gloucestershire
1 Waterwells Drive
Telephone: 01452 754348

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Obtaining information from the police

In most cases, it is the police and not the Office of the Police and Crime Commissioner that hold personal information. To obtain information that the Constabulary may hold about you, including conviction information, please see the Constabulary’s website via the following link: 

Or by writing to:

Gloucestershire Constabulary 
1 Waterwells Drive 

Page last updated: 03 November 2016