• Vacation of Lansdown Road site part of long-term plan
  • Main reception moves to Hester’s Way
  • Police presence remains at Wilton House
  • Additional location in Cheltenham a possibility

It was first mooted more than a decade ago and it has taken much longer than intended but the latest pieces in the policing jigsaw are about to fall into place.

On Monday 30 November 2015, the main police reception desk for the public in Cheltenham will move from Lansdown Road to Hester’s Way Police Station in Princess Elizabeth Way.

Lansdown Road station

The full address is: Hester’s Way Police Station, Princess Elizabeth Way, Hester’s Way, Cheltenham, GL51 7SG. Reception desk opening times will be the same as they were at Lansdown Road. Limited parking is available at the rear of the station outside the perimeter gate.

Police and Crime Commissioner Martin Surl said,

“Moving the Cheltenham reception desk was on the agenda long before I took office. It was part of a long-term plan to vacate the Lansdown Road site and was supposed to have happened when the new headquarters was opened at Waterwells, Gloucester, ten years ago.

“Those plans were delayed by a collapse in land and property prices; the lack of suitable alternative accommodation and indecision by previous administrations, but following our purchase of Prism and Phoenix Houses and the opening of the new custody facility we have finally been able to make progress.

“Now that the market is more favourable than it has been for some time, we can put most of the Lansdown Road site up for sale and get the best possible deal for local taxpayers – and move staff to the new police campus at Waterwells and provide them with a much more suitable working environment”.  

Hester’s Way station


The police will retain a presence in Lansdown Road. Wilton House, close to the old headquarters building, will be renamed Holland House and become the base for PCSOs, neighbourhood and local investigation officers. Although there will be no reception desk, members of the public can go there by prior appointment for interviews or to give statements.

Plans are also being considered for an additional location in Cheltenham, ideally in the heart of the town, where the public can go to report crimes or ask to speak to a member of the Constabulary.