Name of Organisation: Drug and alcohol recovery service

Service Description:

Change Grow Live (CGL) is co-commissioned with Gloucestershire County Council.

Prior to April 2013, Gloucestershire had a drug and alcohol treatment system in place that was delivered by several local providers, with a complex movement between them by service users. In 2013, the former NHS Gloucestershire Primary Care Trust (PCT) re-commissioned a new, integrated drug and alcohol service, awarding a single contract to a single provider, with an ambition to increase the amount of work to support alcohol users and to improve recovery outcomes for service users.

This required major transformation for commissioners, treatment and recovery staff, service users and their families, and other stakeholders, with staff members from a range of organisations, including the NHS and voluntary sector coming together to deliver an integrated and holistic service for people with drug and alcohol problems, across health, social care and criminal justice elements.

This transformation was challenging, but the service now has a more tangible and visible relationship with local stakeholders and service users only have “one front door” to go through, making access to services easier. This model of integrated service is now increasingly common across England.

Contract Length: The contract for the current service expires on 31 March 2022

Victims we are able to offer support to:

The service is available to:

  • Children and Families
  • Drug and Alcohol Using Parents
  • Training & Information
  • Integrated working with Children’s Social Care: Gloucester City Social Work Teams (Pods)
  • Family Drug and Alcohol Court (FDAC)
  • Integrated Family Focussed Interventions
  • Multi-Agency Safeguarding Hub (MASH)

There is a range of support available, including:

  • Assertive outreach
  • Emergency Department Alcohol Inreach
  • Brief Interventions and Harm Reduction for Drug Use
  • Pharmacy Needle Exchange Scheme
  • Carer Support
  • Formal Psychosocial Interventions and Community Rehabilitation
  • Pharmacological and Medical Interventions for Drug Use
  • Pharmacy Based Supervised Consumption Scheme
  • Community Based Alcohol Withdrawal and Pharmacological Relapse Prevention Interventions
  • Inpatient Service
  • Residential Rehabilitation
  • Aftercare
  • Developing Recovery Communities
  • Mutual Aid, Support and Mentoring
  • Community Based Housing Related Support
  • Employment, Education and Training

How to make a referral?:

If you would like to refer yourself or someone else to the drug and alcohol service you can call on 01452 223014 or email

If you prefer to visit in person, we have offices in:

  • Imperial Chambers, 41-43 Longsmith Street, Gloucester
  • Bramery House, Alstone Lane, Cheltenham
  • Bankfield House, 13 Wallbridge, Bath Road, Stroud

You can also complete our referral form in advance and either email it to us at or bring it with you when you visit the service. Find it on our website

Change grow live