Name of Organisation: Countywide rough sleeping outreach

Service Description:

Funded alongside Gloucestershire County Council, Gloucestershire’s NHS Clinical Commissioning Group and Gloucestershire’s six district councils.

The partners have jointly funded and commissioned a team to find and assess people who are new to sleeping on the streets, or who are longer-term rough sleepers with complex needs, and to support them into accommodation and support as quickly as possible. The outreach team was previously funded by a central government grant from the Department of Communities and Local Government, which has now finished. If you are concerned about someone you have seen sleeping rough, you can use the contact details below to make a referral. The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.

Contract Length: September 2016 – 31st December 2019

Victims we are able to offer support to:

The service is available to anyone who is rough sleeping. Rough sleeping is defined as “people sleeping, about to bed down (sitting on/in or standing next to their bedding) or actually bedded down, in the open air (such as on the streets, in tents, doorways, parks, bus shelters or encampments). People in buildings or other places not designed for habitation”.

During the cold weather, the Severe Weather Emergency Protocol (SWEP) will been activated across many areas. This means extra emergency shelters are opened and local authorities have made additional provisions available to make sure they are getting people off the streets and into somewhere warm. The reality of sleeping outside is dangerous whenever it occurs, but it is especially true during the winter, when extreme temperatures can kill. Street outreach teams are likely to be very busy during this time working to find people a warm and dry place to stay, but they will respond to your alert as soon as they can.

How to make a referral?:

Members of the public concerned about rough sleepers are encouraged to contact the outreach team by visiting:

  • downloading the Streetlink app
  • calling 0300 500 0914.

You will be asked to provide the following information:

1) A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.

2) Details of the time that the rough sleeper has been seen at the location.

3) Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).

You will receive details of the action the local authority normally takes when they are told someone is sleeping rough in their area and an update on what has happened as a result of your alert within 10 working days if you have requested it.

Or alternatively contact the P3 Team

P3 provides a safe place for adults who are homeless to live, and combines it with a personalised support package to tackle the root cause of their homelessness. They then work with people to source longer-term accommodation more suited to their needs. They want to ensure that once people have somewhere to live, they never become homeless again.  They can help if you are:

  • Homeless or at risk of homelessness
  • Living in Gloucestershire
  • Aged 18 or over
  • You may also be eligible for support from our community-based support service.

Including sourcing safe, suitable accommodation, they provide wrap-around support to help you to maintain your accommodation and remain well. they can support you with:

  • Budgeting and accessing financial support
  • Improving daily living skills
  • Accessing specialist services
  • Dealing with debt
  • Mental health problems
  • Education & Employment
  • Addiction issues
  • Relationships

P3 has drop-in Navigators in both Gloucester and Cheltenham, and supports people living across the county. Please call or drop-in to your nearest Navigator to discuss how their services can benefit you.

By Email:

Telephone: 0808 168 2443

Street link p3